Pulley 2
Orders are processed on weekdays from Monday to Friday. As soon as your order has been placed and payment has been received, we will start processing it.
We aim to process orders placed on weekdays on the next working day if possible. Products that are custom-made or specially ordered have a longer delivery time.
We process orders carefully and as quickly as possible. The expected delivery time is stated with the product or confirmed after ordering. Stock products are usually shipped quickly; custom-made or special orders have an adjusted delivery time.
As a consumer, in most cases, you have a 14-day cooling-off period after receiving your order. Within this period, you can register your return. After registration, you then have another 14 days to return the product. A refund will be issued after the item has been received in good order or when conclusive proof of return has been provided. This is in line with the general Dutch rules for online sales.
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